That's Her Story

Friday, July 9, 2010

When Working In Customer Service

You don't have a choice but to hold your temper no matter what.

Because working in Customer Service, the customer is always right.

But sometimes I can't help to show a little bit of attitude.

For example, there was this trainee who lost his safety pass.

So he came to the counter with a police report and requested to make a new one.

Course title: Shipyard Safety Course - Hot Work Trade

And in his police report, stated Safety Pass (HW).

I mean what the hell is "HW"?

Can't they just write the full thing when they are reporting to the police?

I am not angry or what, I just hate it.



*ROLLS MY EYES!*



However, I did highlight to my customer about this issue.


My colleague saw it and she sent me this message,

which made me laugh out loud in front of the customer.

Can't blame me for that right?

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